This isn't a treatise on the multifarious reasons modems don't
work - just a short explanation of how to ensure they at least have a chance by getting the wiring right. Firstly consider all the usual wiring problems, some modems use only two wires, others need three and won't auto answer
without the third. Wire all three correctly and you can't go wrong. Many modem problems are simply caused by incorrect wiring of extension sockets. Nearly all modems these days have a removable lead with a BT
plug on one end and an RJ11 on the other. The most common configuration is from the center two pins on the RJ11 to the outer two on the BT plug, HOWEVER, this isn't universally true by any means (despite PC World
selling "universal" modem cables!). US Robotics for one used a different configuration as do a number of Rockwell chipset internal modems. If the lead you are using isn't the one that came with the modem you can't
altogether trust it (unless its worked OK in the past). The fact it works on another (different manufacturers) modem means nothing. As many people collect odd modem leads over time its worth (once you have the
thing up and running) checking all your leftover leads to see if they function with your current modem, it can save much grief later (he says from experience).
Running a modem on a long extension lead isn't going to degrade the
signal significantly however trailing leads easily get damaged so ideally wire up a proper extension as explained above.
Some modems are polarity sensitive, especially imported ones.
Dial Tone detection circuitry on some
modems is also quite fussy. If you have the BT answering service (Call Minder?) which gives an interupted or modified dial tone when you pick up the receiver then often modems connected to that line will give "no dial
tone". The cure is to remove call minder or set the modem initialisation string to ignore dial tone detection.
If your calls drop make sure you don't have call waiting enabled, the call waiting tone often causes the modem
to drop the line. Similarly if you have other extensions on the line then even the briefest lifting of another phone will cause the connection to drop. In this case replace sockets with privacy sockets or use privacy
adapters, these stop other extensions affecting the one engaged in a call.
Any other tips for this section will be gratefully received.